FAQ

What is GPS Fleet Tracking?

GPS stands for Global Positioning System. The technology was introduced by the U.S. Department of Defense (DOD) exclusively for military operations. Back in the 1970’s, GPS technology was used heavily by the armed forces to navigate using radio frequency waves. However, a few years later, the DOD decided to open up the technology for civilian usage. At present, the commercial applications of GPS tracking are many. GPS fleet tracking, specifically, enables fleet managers to locate, track, and monitor their fleet of vehicles on a real-time basis.

How Does a GPS Tracking System work?

A GPS antenna is connected to a GPS tracking unit with a lead wire or plug and play device to the object (vehicle, trailer, or asset) to be tracked. Using the antenna, the GPS tracking software transmits the trilateral satellite location data to the unit. This unit can detect and process events like hard braking, hard turning, and the crossing of specified speed thresholds. This information is relayed to GPS tracking secure servers, where it is processed and delivered to authorized parties (dispatchers, fleet managers, etc.). This enables authorized users to view events and locate vehicles, trailers, and other assets in real time (and on any device).

Is a GPS tracking system easy to install?

Installing a GPS tracking unit is simple. The vast majority of our customers install the systems themselves. Installation involves simply connecting the device’s power wire and mounting the GPS antenna. Should you require the assistance of an installation specialist, we will connect you with one. Our team is always available to help no matter what questions you have.

What are your contract terms?

There are not contract terms. We feel strongly about earning your business every month. That’s why we believe in no contracts.

Do you provide training?

Yes, we provide in-house training and webcast training anytime you need it.

What does the LED on the GPS tracking device mean?

The blinking meaning and pattern behavior of the GPS device will vary depending on the model. Please refer to this table to find out the status of the device according to their respective LED indicator.

How do I connect the tracking device to my vehicle?

When wiring your CalAmp Harness there are a few things you will need to know. The three wires to make the harness work are the Red (Constant Power Source), White (Ignition Source), Black (Ground). Below are the connections diagram for the multiple type of harness.
Securely attach the wiring harness to the CalAmp and find a constant 12 VDC power source. Connect the constant 12 VDC power source to the red wire on the tracking device. Next find the ignition wire on the vehicle and connect it to the ignition input in the fuse box. Finally, connect the ground wire on the harness to the vehicle ground (chassis).


Why do I need a GPS tracking system when I can use my phone?

Good question, but here are just a few differences from tracking assets with a phone vs. tracking them with a dedicated GPS system.

Cell Phone TrackingGPS Tracking
ReliabilitySubject to signal loss, user error, and misplacement. Wired to vehicle battery–always on, always tracking.
MonitoringExtremely limited monitoring (location only) Tracks and records vehicle events and location in real time.
ResilienceSubject to employee sabotage. Any attempted tampering triggers an alert.
VisibilityNo ability to monitor driver behavior or equipment use. Keeps dispatchers and managers informed with real-time updates.
Alerts & ReportsReports and text alerts lack actionable information. Yields reports and alerts for fuel consumption, speeding, idle time, maintenance needs, and more.